Privacy Policy

Effective date: September 22, 2025

This Privacy Policy explains how HostBeeZ ("we", "us", or "our") collects, uses, shares, and protects personal information when you use our website hostbeez.com and related services (the "Service"). By using the Service, you consent to the practices described in this policy.

1. Information We Collect

We collect information you provide directly and information collected automatically when you use the Service.

1.1 Information you provide

Account information: name, email address, password (hashed), phone number, business name, tenant/host details.
Profile and listing data: property descriptions, photos, pricing, calendar availability, and other listing content you upload.
Payment information: payment method details (processed by our payment providers), billing address, and invoices.
Support and communications: messages you send to us (support requests, feedback).

1.2 Information collected automatically

Usage data: pages visited, features used, timestamps, IP addresses, browser and device information, and performance data.
Cookies and similar technologies: cookies, local storage, and pixels used to provide and improve the Service.
Third-party integrations: when you connect third-party services (Telegram, Google, Stripe, analytics), we receive identifiers and data necessary to provide those integrations.

2. How We Use Your Information

We use information to operate, maintain, and improve the Service, and to provide features you request. Typical uses include:

To create and manage your account and profile.
To process payments and send invoices.
To send transactional notifications (booking confirmations, reminders) via Telegram, email, or SMS when you opt in.
To personalize content and improve features.
To monitor, prevent, and address technical issues, fraud, abuse, or security incidents.
To comply with legal obligations and enforce our Terms of Service.

3. Sharing & Disclosure

We may share your information in the following circumstances:

Service providers: third-party vendors who perform services for us (payment processors, hosting providers, analytics, email/notification services). They only receive the data necessary to perform their function and are contractually bound to protect it.
Third-party integrations: when you enable integrations (Telegram, Google, Stripe etc.), we share the required data to enable the integration. You should review those services’ privacy policies.
Legal reasons: in response to lawful requests, to comply with legal obligations, to protect rights, property or safety, or to prevent fraud.
Business transfers: in connection with a merger, acquisition, or sale of assets (with notice to affected users where required by law).

4. Cookies & Tracking

We use cookies and similar technologies to operate the Service and for analytics and marketing. You can control cookies via browser settings and, where applicable, opt out of targeted advertising. Cookies we use include:

Essential cookies: required for login, security, and core functionality.
Performance & analytics cookies: measure usage and improve the Service.
Functional cookies: remember preferences and UI settings.

5. Data Security

We implement industry-standard technical and organizational measures to protect personal data (encryption in transit using TLS, secure password storage, access controls). However, no system is completely secure; we cannot guarantee absolute security. Please keep your account credentials private and use strong passwords.

6. Data Retention

We retain personal information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the data type and applicable laws.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, update, or delete your personal data, and to withdraw consent. To exercise these rights, contact us at contact@hostbeez.com. We may ask for information to verify your identity before responding.

8. International Transfers

HostBeeZ operates in India and may transfer data to service providers or partners located in other countries. When we transfer data internationally, we take steps to ensure appropriate safeguards are in place in accordance with applicable law.

9. Children

The Service is not directed to children under the age of 13 (or higher minimum age required by local law). We do not knowingly collect personal information from children without parental consent. If you believe we have collected data from a child, contact us and we will take steps to delete it.

10. Third-Party Links & Services

The Service may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing personal information.

11. Notifications & Marketing

We may send you service-related and promotional messages. You can opt out of promotional messages by following unsubscribe instructions in the message or contacting support. Transactional messages (account, billing, booking notifications) cannot be opted out if necessary to provide the Service.

12. Changes to this Policy

We may update this Privacy Policy occasionally. We will post the revised policy at https://hostbeez.com/landing-page/privacy_policy with the updated effective date. Continued use of the Service after changes constitutes acceptance.

13. Contact Us

If you have questions or requests about this Privacy Policy, please contact us:

HostBeeZ
Email: contact@hostbeez.com
Website: hostbeez.com

For legal matters, consider consulting a qualified attorney to ensure compliance with applicable privacy laws (for example, GDPR, CCPA, or Indian data protection rules) if your users are located in those jurisdictions.